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+34 935 338 338 Tienda Online especializada en dermatología

PRIVACY POLICY


PERSONAL IN CHARGE OF THE TREATMENT

Identity: TECHDERMA, S.L.U. (también el prestador)

VAT No: B65282840

Address: Avda. Ventura Gassol, 13 bajos, 08901 L'Hospitalet de Llobregat, (Barcelona)

E-mail: info@serviderma.com

TECHDERMA, S.L.U., as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other regulations in force on the protection of personal data, and by Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, technical and organizational, to ensure and protect the confidentiality, integrity and availability of the data entered.


PURPOSE OF PROCESSING 

Your personal data will only be used for the following purposes:

  • To carry out the necessary commercial and administrative formalities with the users of the website;
  • Sending commercial advertising communications by email, social communities or any other electronic or physical means, in the event that the User has expressly consented to the sending of commercial communications by electronic means by subscribing to the NEWSLETTER;
  • Respond to queries and/or provide information requested by the User;
  • To provide the services and/or products contracted or subscribed by the User.
  • Use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and,
  • Notify you of changes, important developments in the privacy policy, legal notice or cookie policy.
  • The data of customers and / or suppliers will be treated, within the contractual relationship that binds them to the responsible, in compliance with administrative, tax, accounting and labor obligations that are necessary under current legislation.

You may revoke your consent at any time by sending a letter with the subject "Unsubscribe" to info@serviderma.com.

In accordance with the LSSICE, TECHDERMA, S.L.U. does not engage in SPAM practices, therefore, does not send commercial e-mails that have not been previously requested or authorized by the user. Consequently, in all communications you receive from the provider, the user has the ability to cancel your express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or court order.


CONSERVATION OF YOUR DATA

Your data will be retained for the duration of the business relationship with us or exercise your right of cancellation or opposition, or limitation to treatment. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in case it is required by the Judges and Courts or to initiate internal actions arising from the misuse of the website.

You will not be subject to decisions based on automated processing that have an effect on your data.


LEGITIMACY OF THE PROCESSING 

The legal basis for the processing of data is your consent given to carry out the purposes described above, which will be requested at the time of marking the appropriate box when collecting your data.

Failure to provide the requested personal data or not accepting the present data protection policy means the impossibility to subscribe, register or receive information about the Provider's products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the business relationship established between the parties.


COMMUNICATIONS

Any communication sent will be incorporated into the information systems of TECHDERMA, S.L.U. By accepting these conditions, terms and policies, the user expressly consents to TECHDERMA, S.L.U. perform the following activities and / or actions, unless otherwise indicated by the user:

Sending commercial and/or promotional communications by any means enabled informing users of the activities, services, promotions, advertising, news, offers and other information about services and products related to the activity.

In the event that the user has expressly consented to the sending of commercial communications by electronic means by subscribing to the NEWSLETTER, the sending of such communications by electronic means informing users of the activities, services, promotions, advertising, news, offers and other information about the services and products TECHDERMA, S.L.U. equal or similar to those that were initially contracted or of interest to the user.

The retention of data for the periods provided in the applicable provisions.


OFFICIAL MEANS OF COMMUNICATION 

The user is informed that the means enabled by the company to communicate with customers and others affected is the corporate telephone, company cell phones and corporate email.

If you send personal information through a means of communication other than those indicated in this section, the COMPANY will be exempt from liability in relation to the security measures provided by the means in question.


RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

TECHDERMA, S.L.U. does not carry out any transfer or communication of data unless there is a reasonable need to comply with legal proceedings, legal obligation or after obtaining the consent of the user.

Nor will international transfers of your personal data without your prior consent without prejudice to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided will be only that available at this time the provider.

TECHDERMA, S.L.U. will not transfer the data collected to third parties unless there is a reasonable need to comply with legal proceedings, legal obligation or after obtaining the consent of the user.

The information you provide both through this website and through the application will be hosted on the server TECHDERMA, S.L.U.


RIGHTS OF INTERESTED PERSONS 

As a user-stakeholder, you can request the exercise of the following rights before TECHDERMA, S.L.U. by submitting a letter to the postal address of the header or by sending an email to info@serviderma.com, indicating as Subject: "LOPD, EXERCISE RIGHTS", and attaching a photocopy of your ID card or any analogous means in law, as indicated by law.

Rights:

  • Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
  • Right of rectification or deletion: allows to correct errors and modify data that prove to be inaccurate or incomplete.
  • Right of cancellation: allows the deletion of data that proves to be inadequate or excessive.
  • Right of opposition: the data subject's right not to have his or her personal data processed or to have it stopped.
  • Limitation of processing: entails the marking of the personal data retained, in order to limit their future processing.
  • Data portability: provision of the data undergoing processing to the data subject, so that he/she can transmit it to another data controller without hindrance.
  • Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data (agpd.es) may have been infringed.


ADDITIONAL INFORMATION

INFORMATION WE COLLECT:

The data collected by the responsible party are the following:

Those provided by users through the different services offered on the website.

Those included in the different forms provided on the website.

Data collected through "cookies" to improve the browsing experience as reported in the cookies policy.

The refusal to provide the mandatory data will make it impossible to meet the specific request in question. You declare that the information and data you provide are accurate, current and truthful. Please inform us immediately in the event of any changes so that the information being processed is always up to date and free of errors.

If you purchase the service/purchase the product through our website www.serviderma.com we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.

Through this Privacy Policy we inform you that the photographs that are posted on the web are the property of TECHDERMA, S.L.U. including those of minors, in which, to obtain these, prior consent has been obtained from parents, guardians or legal representatives by signing the forms made for this purpose by the centers in which minors are part. However, parents, guardians or representatives of minors, as holders of the exercise of their rights, and always upon formal written request, may indicate their refusal to use the image of the minor; in this case, the image will be shown pixelated.


SOCIAL NETWORKS 

Please note that TECHDERMA, S.L.U. may have a presence in social networks. The treatment of the data carried out by the people who become followers in social networks (and / or make any link or connection action through social networks) of the official pages of TECHDERMA, S.L.U. will be governed by this section, as well as those conditions of use, privacy policies and access regulations belonging to the social network that applies in each case and previously accepted by the user.

TECHDERMA, S.L.U. will treat your data for the purposes of properly managing its presence in the social network, informing you of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

  • That are allegedly unlawful by national, community or international regulations or that perform allegedly unlawful activities or contravene the principles of good faith.
  • That violate the fundamental rights of persons, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general any content that TECHDERMA, S.L.U. considered inappropriate.
  • And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Also, TECHDERMA, S.L.U. reserves the right to remove, without notice from the website or corporate social network content deemed inappropriate.

Communications sent through social networks will be incorporated into a file owned by TECHDERMA, S.L.U., being able to send information of interest.

You can access more information and consult the companies that are part of TECHDERMA, S.L.U., through the following link: www.empresa.com/politicadeprivacidad.

In any case, if you send personal information through the social network, TECHDERMA, S.L.U. shall be exempt from liability in relation to security measures applicable to this platform, the user should in case you want to know them, consult the relevant conditions of the network in question.


SECURITY MEASURES 

The data provided by you will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the treatment of the data and to avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of the technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

CHANGES TO THIS PRIVACY POLICY

TECHDERMA, S.L.U. reserves the right to modify this policy to adapt it to new legislation or case law.

LEGISLATION

For all purposes the relationship between TECHDERMA, S.L.U. with the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit themselves, being competent for the resolution of all disputes arising from or related to its use the Courts and Tribunals of Barcelona.